Standards of Practice

Confidential

The Office of Student Ombuds holds all communications with those seeking assistance in strict confidence, and does not disclose one’s identity and confidential communications unless given permission to do so. The only exception to this privilege of confidentiality is where there appears to be imminent risk of serious harm to self or others or issues about sexual misconduct. No permanent records are maintained other than general demographic and incident data for reporting trends.

Informal

The Office of Student Ombuds Services operates informally. All communications are “off the record.” The Ombuds does not make any judgments or participate in any internal or external formal processes.

Impartial

The Office of Student Ombuds Services operates impartially. The Ombuds does not take sides in any issue. The Ombuds does not advocate on behalf of the student or the university but rather promotes fair and equitable processes and procedures.

Independent

The Office of Student Ombuds Services operates independently of administrative structures. The office reports to the university President.

The Office of Student Ombuds Services operates according to the International Ombudsman Association Code of Ethics and Standards of Practice.